Refund policy

At Novia’s Boutique, we want you to love your purchase.

Returns are accepted within 14 days of delivery for store credit only.

Items must be unused, unworn, and returned in their original packaging.

Customers are responsible for return shipping costs.

Due to hygiene standards, earrings are final sale and cannot be returned.

We do not accept exchanges.

Once your return is received and inspected, store credit will be issued.